Question 1

How do I know that this is the right fit for me?

Accepted Answer

I offer a 10 minute introductory call to discuss the areas of concern and see if my approach is suited to your needs. Feel free to make an enquiry in the contact form section and I will call you in a timely manner.

Question 2

What is the cost of the sessions?

Accepted Answer

The sessions run for 50 minutes and have a cost of $210.

Question 3

Do I need a mental health care plan from my GP?

Accepted Answer

A mental health care plan is not compulsory, clients are welcomed to book privately.

Question 4

How do the Medicare rebates work?

Accepted Answer

Under the Medicare Health Scheme, a GP can grant up to 10 psychology sessions per calendar year. The client needs to pay the full price of the session and I process the rebate for them. The rebate amount is currently of $101.55 per session. After 6 sessions the GP is informed of the progress of the sessions, and, if needed, may require up to 4 extra sessions.

Question 5

How many sessions do I need?

Accepted Answer

The amount of sessions depends on the complexity of the presenting issue, but it is important to consider that lasting change requires time.

Question 6

What is the confidentiality policy?

Accepted Answer

Keeping your information confidential is a requirement of my profession, except when the following applies: If I believe there’s a real risk of harm to yourself or someone else, or of the records are subpoenaed by a court lawyer.

Question 7

What if I need to cancel or reschedule an appointment?

Accepted Answer

If you need to cancel or reschedule a session, I kindly ask for at least 24 hours’ notice to avoid a cancellation fee. Just send an email to galenapsychology@gmail.com as soon as you know you need to make a change. Thank you!

Question 8

How do I get to the location? Is there parking available?

Accepted Answer

Exact location will be provided over email/phone call. There is parking on the street in both locations.

Galena
Psychology

FAQs